SERVICE
CONTRACTS
There's
more to
buying
a spectrophotometer
than just
acquiring
an instrument
and LATs
engineers
can offer
a full
technical
support
package.
There
is a choice
of standard
service
contracts
to meet
your needs
and budget,
although
of course
support
packages
can be
readily
devised
to cover
multiple
installations
or particular
applications.
Unless
otherwise
stated,
all of
our call-outs
can be
arranged
within
48 hours.
Recognising
that some
of our
customers
need to
have instruments
working
24 hours
a day,
7 days
a week,
we have
developed
our Premier
Plus package. Preventative | Preventative
Plus | Premier | Premier
Plus | Special
Contracts
Preventative
This provides
one preventative
maintenance
visit
per year,
together
with a
full instrument
calibration
and certification.
A charge
is made
for all
replacement
parts.
Call
us on
+44 (0)24
7669 4769
or e-mail
for prices
for your
particular
instrument
Preventative
Plus
This provides
one preventative
maintenance
visit
per year,
together
with a
full instrument
calibration
and certification
and includes
plus an
additional
one day
call out
(at 48
hours
notice)
if required.
A discount
is given
on renewal
of the
contract
if the
call out
option
has not
been used.
Any further
visits
will be
charged
and a
charge
will be
made for
all replacement
parts.
Call
us on
+44 (0)24
7669 4769
or e-mail
for prices
for your
particular
instrument
Premier
This provides
one preventative
maintenance
visit
per year,
together
with a
full instrument
calibration
and certification.
Unlimited
call outs
at 48
hours
notice
are also
included.
All replacement
parts
will be
supplied
free of
charge
(except
consumables). Call
us on
+44 (0)24
7669 4769
or e-mail
for prices
for your
particular
instrument
Premier
Plus
This package
covers
the needs
of customers
who need
to operate
24/7.
In addition
to an
annual
preventative
maintenance
visit
together
with calibration
and certification,
there
is unlimited
call out
within
24 hours.
All parts
except
consumables
are also
included. Call
us on
+44 (0)24
7669 4769
or e-mail
for prices
for your
particular
instrument
Special
Contracts
If you
have requirements
that are
not covered
by one
of our
standard
contracts,
please
call us
on +44
(0)24
7669 4769
or e-mail
to discuss
your needs. |